We send out packages timely after payment , we will inform you inmmediately if there is any exceptional situation .
We choose the best shipping method to your country,depends on the condition of transport.
If you didn't receive the item after 45 days,please feel free to contact us.We will make all our effort to resolve the problem.
Package return due to the shipping problem,we can resend or refund.
We are not responsible for delays causedby the customs,Import duties,taxes or other customs charges.
Estimated shipping time for different shipping methods:Singapore Post and NLPost are good for most customers as no customs duty normally (With 15-60 Days delivery time),DHL,UPS and FEDEX are fast (3-8 Days delivery time), but it may cause custom duty.EMS to worldwide: To US, UK, Australia and Canada usually takes 15-20 working days . 14-30 business days for most countries.
IF your purchase do not meet merchantable quality, fitness for purpose or match the description, We can make sure your issues are resolved .
For wrongly-shipped items, Please contact us in 48 hours after delivery.We will arrange to deliver the correct items or return all your payment.
For defective or faulty products,please take photos or videos and contact us in 48 hours,we would resend or refund after confirmation.
We maintain high standards of excellence and strive for 100% customer satisfaction!
Feedback is very important to our business,and we highlt appreciated that if you can give us 5 star feedback.
we request that please you contact us immediately BEFORE you give us neutral or negative feedback, so that we can satisfactorily address your concerns.
Please feel free to let us know your problem,we will try our best to satisfied you!